Refund Policy | AI Stack

⚠️ Important Notice

All sales are final — payments for Featured and Premium MCP listings are non-refundable.

1. General Terms

All sales are final — payments for Featured and Premium MCP listings are non-refundable.
No refunds will be issued for "change of mind," dissatisfaction with MCP functionality, or incorrect submissions by the user.
MCP listings are reviewed before publication to ensure they meet our quality standards.
Users are responsible for reviewing MCP details, pricing, and requirements before submitting payment.

2. Featured & Premium Listings

Refunds are only possible in the case of a verified technical failure on our servers that prevents MCP listing publication.
Once an MCP listing is published (even partially), the payment is considered completed and is not eligible for a refund.
User errors — such as incorrect MCP details, wrong category selection, or submission mistakes — are not covered.
If your MCP is rejected during review, you will receive a full refund within 7-14 business days.

🎯 Before You Submit

Always review your MCP details, category, pricing tier, and description carefully before confirming your payment. This helps ensure you're satisfied with your submission.

3. Payment Processing

Payments are processed securely through Razorpay or other authorized payment processors.
All transactions are final once payment is confirmed.
Payment confirmation emails will be sent to your registered email address.
If payment fails but your MCP is published, you may be contacted to complete payment or the listing may be removed.

4. Refund Processing (Rare Cases)

Approved refunds (for verified technical faults only) will be processed within 7–14 business days.
All refund claims must include payment transaction details and proof of the technical error.
Refunds will be issued to the original payment method used for the transaction.
Processing times may vary depending on your payment provider and bank.

5. Disputes and Chargebacks

If you have concerns about a payment, please contact us at support@ai-stack.dev before initiating a chargeback.
Chargebacks initiated without prior communication may result in account suspension.
We will work with you to resolve any legitimate payment issues promptly.

6. Contact for Refund Inquiries

For technical issues or refund inquiries, contact us at:

📧 Need Help?

Email: support@ai-stack.dev